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Instrumentation & Data Acquisition Support Administrator


Surrey, BC, CA

Affiliation: MoveUP
Employment Status: Full-Time Regular
Salary: $2,173.00 Bi-Weekly
Workplace Flexibility: No
Posting End Date: Open Until Filled


As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.2 million customers. 


We're actively seeking new talent to join our mission of transforming B.C.'s energy landscape. As one of BC's Top Employers with a diverse team of over 2,600 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

Position Overview

  • Acts as an assistant to the Manager, including:
    • answering complex inquiries and providing a wide range of support to Instrumentation and Data Acquisition (I&DA) staff;
    • receiving and responding to internal and external customer inquiries; and,
    • using technical knowledge of operations policies and procedures, schedules, assigns and dispatches work to technologists (e.g. emergency trouble calls for gate stations, dead weight tests, inspections).
  • Operates a computer terminal to access, update, extract, interpret and communicate a variety of information to support the I&DA group, as well as the operations group (SAP, ENERGY, Internet, Outlook, and MS Office applications).
  • Purchases equipment (pipe locators, CGI’s, leak detectors, recorders, personal monitors, gauges, etc.) to exact specifications for all areas of FortisBC.
  • Processes PM orders and notifications in SAP.
  • Checks and codes documents such as invoices, visa statements and time sheets, ensuring work order/account numbers are correct and ready for management approval.
  • Maintains a variety of manual and electronic file systems including setting up new files, retrieving data, and updating various records and logs.
  • Generates contract invoices by calculating and preparing invoice requisitions.
  • Serves as the main administrative contact for the department including intercepting and processing administrative enquiries, processing payment information for outside customers, and monitoring order status.
  • Performs duties of a minor nature related to the above duties which do not affect the rating of the job.


  • High School graduation including courses in office practices and business communications.
  • Two (2) years directly related relevant work experience including records management and administrative support.
  • Ability to be self-directed, highly organized, and able to re-prioritize and adjust workload in order to satisfy external and internal customers.
  • Working Knowledge of general office procedures.
  • Basic knowledge of instruments and equipment used by field personnel.
  • Ability to multi-task and work under pressure.
  • Courteous, professional manner in dealing with internal and external contacts.
  • Sound knowledge of Customer Service, Construction & Maintenance and Systems Operations processes and procedures.
  • Excellent analytical, organizational and decision-making skills.
  • Ability to interpret from a variety of sources.
  • Capable of an intermediate level of keyboarding, including the ability to format various types of correspondence.
  • Basic knowledge of the various software applications required to support operations activities is an asset. (SAP, Energy, MS Office applications).

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.


To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information. 

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