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Business Systems Solutions Specialist


Surrey, BC, CA Trail, BC, CA

Branch: Gas
Affiliation: Management & Exempt
Employment Status: Full-Time Regular
Salary Min: $93,300.00 Annually
Salary Max: $115,800.00 Annually
Short-term Incentive Eligible: Yes
Workplace Flexibility: Yes 
Posting End Date: Open until filled


We’re a Canadian-owned and BC-based energy company taking steps toward a lower-carbon energy future by providing renewable energy, natural gas and electricity to more than 1.2 million customers.  

We’re looking for new talent to join us as we transform BC’s energy future. Our diverse team of more than 2,600 employees is committed to a safe and inclusive culture where each of us can connect, belong and grow. Join us and let’s work together for a better BC. 

Position Overview

Do you enjoy working in a collaborative environment that rewards your talent and adaptability? Are you looking for an opportunity that allows you to combine your communication, analysis, and interpersonal skills to provide innovative solutions partnering with the business?

Join the FortisBC family and be part of our IS Planning team.
As the Business Systems Solution Specialist, you will put your analytical and process-oriented mind to work. You will support business case development through process design and system identification or improvement to address business challenges. 

In this role, you will:

  • Work closely with business units to define or support new business processes and functions for systems
  • Translate requirements through analysis and research to identify solution option alternatives and rationale for the preferred solution by working collaboratively with the other IS groups and business partners; identify strengths and weaknesses and suggest areas of improvement for technology and process
  • Gather business requirements through discovery sessions, workshops, or interviews 
  • Performs analysis work which could include documenting As-Is and To-Be processes, and supporting RFI (Request for Information/Request for Expression of Interest), and/or RFP (Request for Proposal), and/or discovery sessions
  • Support business units in delivery of business requirements, business cases and project requests
  • Support the business with recommendations, based on knowledge of best practices, providing guidance and advice to support selection/purchase of existing or new solutions

What it takes:

  • A Bachelor’s degree in Computer Sciences, Information Systems or equivalent and six (6) years of relevant experience OR a diploma in Computer Systems Technology or equivalent and eight (8) years of relevant experience
  • Expertise and knowledge of best practices around business analysis principles and methodology
  • Ability to interpret business requirements – translate business to technical and vice versa
  • Ability to work collaboratively with multiple teams to support the business units
  • Ability to produce deliverables on multiple projects concurrently

In this role, you will have the option to participate in a flexible work program, enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to approximately two days a week), subject to business or operational needs.


Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.


To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information. 


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