Share this Job
Apply now »

Business Continuity Program Lead


Surrey, BC, CA

Branch: Gas
Affiliation: Management & Exempt
Employment Status: Full-Time Regular

We’re looking for new talent to join us as we reinvent the future of energy. Across BC, we have a diverse team of more than 2,400 employees we can’t do without, yet we’re growing as fast as ever.

You may think we’re your standard utility that delivers natural gas and electricity, but we’re also into cool, innovative energy solutions. Think carbon capture, renewable energies and lower-carbon transportation for a start. We believe in creating a cleaner, healthier tomorrow.

If you like meaningful work, a dynamic environment and forward-thinking colleagues, build your career with us. You’ll get opportunities to grow, lead, solve, and create. So what are you waiting for? Let’s rethink energy together.

Position Overview

FortisBC’s dynamic business continuity landscape is evolving, and this role requires a high degree of collaboration, coaching ability and a personality that can relate to people at all levels of the organization.

Reporting to the Manager, Emergency Management and Business Continuity Programs, this position is responsible to provide all aspects of support and advice in the provision of business continuity management and other program activities in order to ensure FortisBC’s Business Continuity Program meets internal business and regulatory compliance requirements. This role will work collaboratively and in partnership with the Program Manager, Emergency Management. This role will require some travel, flexibility and adaptability in terms of work scope and expectations, often based on unplanned or evolving circumstances and company priorities.


  • Coordinate and facilitate Business Continuity Program, planning activities and maintaining program compliance requirements. Provide business continuity expertise, guidance and instruction as needed. Collaborate with others, including Enterprise Risk Management, on the development, maintenance and execution of business continuity plans, legal requirements, processes and exercises; identify and provide risk assessments, recommendations and resolve related concerns. Participate in the development and execution of business continuity exercises that incorporate best practices, leveraging the support of external contractors and consultants if applicable or required.
  • Develop Company policy and procedures related to the Business Continuity Program, as well as the development of organizational goals and objectives at the corporate level in collaboration and under the guidance of the management team.
  • Provide support to the organization with respect to compliance with regulatory requirements in the preparation, response and recovery from business continuity events, and report results/findings. Establish new plans, practices and procedures as required; review, modify and enforce existing plans based on regulatory requirements and lessons learned. Prepare reports on program status. Act as subject matter expert and provide support in the interpretation of applicable standards, regulatory requirements and procedures.
  • Provide support, guidance, and expertise to any business continuity activities as required that may affect the Company’s service delivery and/or business functions. Facilitate meetings and/or de-briefing sessions after response activities are tested or executed. Research and review best practices, recommend solutions/improvements in order to promote the continuous improvement and evolution of the Emergency Management Program.
  • Monitor changes to Regulations, Codes and Standards, provide advice and guidance to others on related or potential impacts. Establish and maintain relationships with local authorities, provincial ministries and other emergency management experts as needed. When required, represent the FortisBC Business Continuity Program on external committees.


  • Bachelor’s degree in a related discipline from a recognized program or an equivalent combination of education and training. Minimum four (4) to Seven (7) years of recent, related experience in Business Continuity. Valid BC Driver’s License.
  • Actively pursue professional development opportunities in the field of Business Continuity or related fields.
  • Knowledge of relevant emergency management systems (e.g. EMBC) and business continuity programs in the province of British Columbia. Knowledge of industry best practices and standards (e.g. DRI, BCI, ISO, NFPA, CSA)
  • Experience and/or ability to perform in a fast-paced and potentially escalating environment.
  • Experience in and/or ability to support the Emergency Operations Centre during a business continuity or emergency incident
  • Experience in designing, facilitating and conducting training workshops, table top exercises and full scale exercises
  • Experience in conflict resolution, project management, public speaking and written communications
  • Strong analytical skills and ability analyze complex issues to produce timely situational and post-incident reports
  • Demonstrated ability to work directly with external stakeholders (e.g. government agencies, regulatory bodies, consultants, clients) in a rapidly changing environment
  • Demonstrated ability to think strategically
  • Demonstrated ability to manage competing priorities and demanding work schedules
  • Demonstrated ability to communicate effectively both verbally and in writing
  • Demonstrated ability with financial understanding and practices
  • Demonstrated ability to create, develop and maintain effective business relationships
  • Demonstrated computer/MS Office/MS Project proficiency

Other Qualifications

  • Knowledge of utility operations an asset
  • This position requires the completion of a security clearance.
  • Travel and some irregular working hours are required
  • May be exposed to stressful situations
  • Will be required to perform effectively during emergencies

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.


The safety of our customers and FortisBC family members is our number one priority. Depending on the responsibilities of the job, some employees work remotely and some in office. To ensure the safety of our employees on our job sites, there is strict adherence to our worksite safety plans and social distancing practices. As an essential service provider, we’ll continue to follow the government COVID-19 guidelines and adjust our plans as necessary. As we welcome new employees, our commitment to safety remains for all of our FortisBC family.


To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information. 

Apply now »