Customer service
Customer service
![](https://rmkcdn.successfactors.com/3884a7f3/da100cd7-afe3-4752-99a6-f.jpg)
Customer service
If you love helping people and thrive in a customer-centric culture, we’re looking for you to join our team.
You’ll represent us when you talk to our customers every day from one of our in-house contact centres in Burnaby, Prince George and Trail. You’ll be the voice a customer hears when they call about their account, a bill, a payment or various programs. You’ll also handle emergency calls and be supported by the latest customer service software and comprehensive knowledge base.
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Billing operations
You’re meticulous with an eye for detail. As part of our billing operations team, you’ll be responsible for billing, payments, taxes and managing third-party contracts. At our Burnaby location, you’ll solve complex billing issues and escalations. Working together with our customers, you’ll also identify potential billing issues before they become a problem.
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